Service and Support

We offer:

  • Repair of all devices from VisioBraille.
  • Assistance and solutions if you have problems with your equipment.
  • Service for products of the insolvent BAUM Retec AG.

Our employees have the experience of many years repairing BAUM and many other products for the visual impaired. They support you competently and help solving problems of your unit.
Please contact us!


Adress: VisioBraille GmbH, Service department, Oßmaritzer-Straße 4c, 07745 Jena, Germany

IK-Number: IK331608211

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Kim Hudson

Tiffany’s Repair Services
10578 Paradise Drive,
Rough and Ready CA 95975
Phone: 530-401-6490
Tiffany Pearson
Shipping address for all methods except USPS mail:
10578 Paradise Drive,
Rough and Ready CA 95975
Shipping address for USPS mail:
PO Box 547,
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Phone: 978-664-9992