Service and Support

We offer:

  • Repair of all devices from VisioBraille.
  • Assistance and solutions if you have problems with your equipment.
  • Service for products of the insolvent BAUM Retec AG.

Our employees have the experience of many years repairing BAUM and many other products for the visual impaired. They support you competently and help solving problems of your unit.
Please contact us!


Adress: VisioBraille GmbH, Service department, Oßmaritzer-Straße 4c, 07745 Jena, Germany

IK-Number: IK331608211

TV & Electronic Repairs
608 West Johnson Street,
Suite #7
Raleigh, NC 27603
Ray Davis, CEO

Tiffany’s Repair Services
10578 Paradise Drive,
Rough and Ready CA 95975
Phone: 530-401-6490
Tiffany Pearson

Shipping address for all methods except USPS mail:
10578 Paradise Drive,
Rough and Ready CA 95975

Shipping address for USPS (United States Postal Service) mail:
PO Box 547,
Penn Valley CA 95946

157 Main St. North Reading,
MA 01864
Phone: 978-664-9992